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Book every student with the right counsellor before applications close.

Students message you on Instagram, parents on WhatsApp, and deadlines don’t wait. The AI replies to both, asks about the country, intake, budget and grades, and books the counsellor who handles that country.

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  • Replies to students and parents
  • Sent to the right counsellor
  • Replies in each family’s language

One student, two people asking

The daughter asks about IELTS on Instagram. Her mother asks about costs on WhatsApp. In Katalis.app they are two separate contacts, each with their own chat. Your team adds a link from the daughter’s contact to her mother’s, so the counsellor can open both chats before the session.

Contact 1 · Student

NTNadia TanInstagram

hi, what IELTS score do I need for business?

Country
United Kingdom
Intake
September 2027
Course
Business, bachelor’s
Grades
A-levels, predicted AAB
Parent
Mrs. Tan

Contact 2 · Parent

MTMrs. TanWhatsApp

My daughter wants to study in the UK. Roughly how much is it per year?

Two people, two contacts, two chats. Tap “Mrs. Tan” on Nadia’s contact to open her mother’s contact and chat.

Sent to the counsellor for that country

Each country has its own counsellor. The AI assigns the chat to the right one and adds a short summary of what the student said, so the counsellor doesn’t have to ask everything again.

  • RRachelUnited Kingdom, IrelandAssigned
  • BBenAustralia, New Zealand
  • SSarahCanada, United States
  • KKevinNetherlands, Germany

Summary for Rachel: business bachelor’s in the UK, September 2027 intake, A-levels predicted AAB, no IELTS yet.

Stay in touch until the intake

Students take months to decide. Katalis.app sends a scheduled WhatsApp message at each step, on the dates or steps you set, using templates WhatsApp has approved. Personal advice stays with the counsellor.

WhenMessageSent by
NovReminder to book IELTS, with test centres in SingaporeAutomatic
JanThe scholarship deadline is in two weeks. Is your essay ready?Automatic
MarOffer received. Here is the list of documents for the next stepAutomatic
MarHelp choosing between two offersCounsellor
MayVisa appointment: what to bring and when to bookAutomatic
AugInvitation to the pre-departure briefing for students and parentsAutomatic

Questions consultants ask

Can the AI answer questions about universities and costs?

Yes, using the information you give it: partner universities, fees, scholarships and requirements. If the answer isn’t in your information, it says so and passes the question to a counsellor.

How do you connect a parent and a student?

They stay two contacts, because they are two people. Your team adds a link attribute on the student’s contact that opens the parent’s contact, so your counsellor can open both chats in one click. The AI only sees the chat it is replying in, so it does not combine what the two of them say.

Can students be sent to a counsellor by country?

Yes. We link each country to a counsellor or team, and the AI assigns the conversation with a summary. If you connect your counsellors’ Google Calendars, it can also book the session in a free slot.

Does it work in languages other than English?

Yes. The AI replies in the language the student or parent uses, such as Chinese, Malay or Tamil.

What about Instagram DMs?

Instagram DMs arrive in the same inbox as WhatsApp, website chat and email, so your team works from one list.

How long does setup take?

Usually a few days. We add your countries, intake dates, questions and counsellors, then test everything with you.

Bring your intake calendar.

In a 30-minute demo we add your countries and deadlines, try it with a student and a parent, and show you where enquiries are waiting today.

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